Archive for the ‘Corporate’ Category
Broadening Reach with Resellers
From its humble beginnings as a one-person firm started by Jerry Crowley in 1980, The Crowley Company has grown in many ways and yet remains a small business at heart. Now with divisions in Frederick, MD, Basingstoke, UK, and San Dimas and Newbury Park, CA, Crowley has sprawled out across the map with expanding staff, brands and services. Today led by brothers Chris and Pat Crowley, the company remains a family business and preserves this mentality in the way it…
Selling to the Competition
I recently interviewed a client for an upcoming case study on Mekel Technology microfilm and microfiche scanners. The client represents a service bureau and asked a question we hear often, “We’re Crowley competitors. How do you represent us and yourselves at the same time?” Good question. Crowley has several divisions: research and development; manufacturing; hardware sales; technical support and Crowley Imaging, our own service bureau. In addition to selling to service bureaus, with which we compete, we also manufacture…
On Father’s Day: Jerry Crowley
The upcoming Father’s Day weekend seemed like a good reason to find out more about Jerry Crowley, the founder of Crowley Micrographics (now The Crowley Company). I spent a few minutes with his middle sons, Christopher and Pat, and heard stories amusing, pragmatic and wildly politically incorrect. All of which I found intriguing (and only some of which you’ll read about). “My Dad was what you would call honest to a fault,” says Christopher, now company president. “He gave honesty…
Technical Support – The Third Slice of Crowley’s 360⁰ Solution
We recently wrote about one of our senior technicians, Steve Sheckels. The blog documented the highlights of his six years (and counting) with Crowley Support and his recollections upon visiting his 50th state while on the job. As a natural follow-up, this blog will shine some light on the capabilities of our entire technical support team. What many clients don’t know is that Crowley customer services don’t stop at scanning equipment and imaging services. We also offer technical support along…
Crowley’s Traveling Technician
On March 26th, Steve Sheckels, a Crowley field service engineer, accomplished a pretty impressive milestone: he visited his 50th United State in the course of doing business. Steve’s a talented technician and instructor and has traveled the U.S. and beyond performing scanner and imaging equipment installations, training and – happily, far less frequently – repairs. On the heels of his personal Facebook post recognizing this achievement, we asked him to pull together some of the highlights of his travels. Here’s…
Throwback: 2003 Mekel Acquisition Transports Crowley Into Manufacturing
As anyone who’s ever taken an entry-level philosophy class can tell you, “The whole is greater than the sum of its parts.” Today we must agree to disagree with the great Aristotle. At The Crowley Company, we are greater because of our parts—Crowley has become a stronger, better-rounded organization thanks to the partnerships and acquisitions we’ve accumulated over our 30+ years in the imaging industry. Today we take the time to celebrate the ten-year anniversary of a major addition to…
Crowley Imaging Goes Hollywood with West Coast Imaging Facility
Well, technically we’re 34 miles west, but that’s still pretty darn close to Tinseltown. The fact is that with this week’s asset acquisition of Integrated Scanning of America (ISA), a respected California scanning bureau, Crowley Imaging now has an imaging facility to serve clients in the western United States. And that’s good news all around. What exactly is a service bureau? Those in the archive preservation and records management industries understand that a service bureau in our industry is descriptive…
March is in Like a Lion…and Crowley Appreciates the Roar
Oscar worthy? You decide! March brings Crowley’s first professionally-produced video featuring the UScan+ Universal Film Scanner: Weather aside (because let’s face it, Mother Nature has worn that topic out this winter), Crowley’s month has started with a roar and we’d be quite happy if the proverbial lamb took an extended leave of absence so that the excitement can continue. Here’s what’s up: Konica Minolta Business Solutions, U.S.A., Inc. is a UScan+ Reseller True story. As of the first Monday in…
The Importance of Trade Shows
Why The Crowley Company attends trade shows across the globe In 2013, The Crowley Company attended 16 trade shows across the globe, starting with CeBit in Hannover, Germany and ending with MARAC in Philadelphia, Pennsylvania. This year, we expect to attend or be represented at more than 25 international, national and regional events (see our 2014 schedule, which will be continuously updated throughout the year). Why does Crowley make this significant financial and manpower investment? In the micrographics and…
The Crowley Company Year in Review
In a year that has seen very little, if any, breathing room, we’re making ourselves stop and smell the poinsettias and look back before we rush headlong into 2014. Take a look at what made our top 10 list this year (in no particular order as they each serve to make the whole): We’re blogging (obviously). We’ve always had some great stories to tell and this year we took the plunge and made the commitment to share news weekly. The…