Archive for the ‘Corporate’ Category
Holiday Wishes
As 2014 comes to a close, The Crowley Company wishes you each joy, peace, health and happiness. Please note that all offices are closed December 25, December 26th and January 1st. The U.S. offices will be opened with limited staff December 29th -December 31st and January 2nd. If you need attention within 24 hours, please email [email protected] or call (240) 215-0224. We look forward to serving and working with you in the New Year.
Happy Hanksgiving, Part Two
Last year we featured eight-week-old Hank, an English bulldog who belongs to Crowley’s technical support admin, Cassie, in our Thanksgiving blog. His days of product modeling on the product are long gone thanks to his 40+ pound growth spurt but he was able to make the office rounds, once again reminding us that we have many blessings to count. We’re thankful for growth. Hank has obviously experienced a lot of personal growth over the past year and his came with…
My ARMA Experience
I’m on my way home from the 2014 ARMA Conference in San Diego and have a chance to reflect on the past few days. The pause is thanks to a two-hour delay caused first by last night’s “bird strike” and then by this morning’s leaking left engine. I could have used the extra hours of sleep, but I’m okay with fixing problems on the ground (sure beats the alternative). And speaking of fixing problems on the ground… They Just Make…
Microfilm and the Greatest International Scavenger Hunt the World Has Ever Seen
Writing images to microfilm is not an unusual request for Crowley Imaging. It is unusual, however, to get a request to write only 15 images to microfilm. Five times. In two days. From five different people. In five different locations. We asked a few questions, did a little research and found that the request was part of an international scavenger hunt that raises awareness for charity: GISHWHES (aka the Greatest International Scavenger Hunt the World Has Even Seen). It is,…
Broadening Reach with Resellers
From its humble beginnings as a one-person firm started by Jerry Crowley in 1980, The Crowley Company has grown in many ways and yet remains a small business at heart. Now with divisions in Frederick, MD, Basingstoke, UK, and San Dimas and Newbury Park, CA, Crowley has sprawled out across the map with expanding staff, brands and services. Today led by brothers Chris and Pat Crowley, the company remains a family business and preserves this mentality in the way it…
Selling to the Competition
I recently interviewed a client for an upcoming case study on Mekel Technology microfilm and microfiche scanners. The client represents a service bureau and asked a question we hear often, “We’re Crowley competitors. How do you represent us and yourselves at the same time?” Good question. Crowley has several divisions: research and development; manufacturing; hardware sales; technical support and Crowley Imaging, our own service bureau. In addition to selling to service bureaus, with which we compete, we also manufacture…
On Father’s Day: Jerry Crowley
The upcoming Father’s Day weekend seemed like a good reason to find out more about Jerry Crowley, the founder of Crowley Micrographics (now The Crowley Company). I spent a few minutes with his middle sons, Christopher and Pat, and heard stories amusing, pragmatic and wildly politically incorrect. All of which I found intriguing (and only some of which you’ll read about). “My Dad was what you would call honest to a fault,” says Christopher, now company president. “He gave honesty…
Technical Support – The Third Slice of Crowley’s 360⁰ Solution
We recently wrote about one of our senior technicians, Steve Sheckels. The blog documented the highlights of his six years (and counting) with Crowley Support and his recollections upon visiting his 50th state while on the job. As a natural follow-up, this blog will shine some light on the capabilities of our entire technical support team. What many clients don’t know is that Crowley customer services don’t stop at scanning equipment and imaging services. We also offer technical support along…
Crowley’s Traveling Technician
On March 26th, Steve Sheckels, a Crowley field service engineer, accomplished a pretty impressive milestone: he visited his 50th United State in the course of doing business. Steve’s a talented technician and instructor and has traveled the U.S. and beyond performing scanner and imaging equipment installations, training and – happily, far less frequently – repairs. On the heels of his personal Facebook post recognizing this achievement, we asked him to pull together some of the highlights of his travels. Here’s…
Throwback: 2003 Mekel Acquisition Transports Crowley Into Manufacturing
As anyone who’s ever taken an entry-level philosophy class can tell you, “The whole is greater than the sum of its parts.” Today we must agree to disagree with the great Aristotle. At The Crowley Company, we are greater because of our parts—Crowley has become a stronger, better-rounded organization thanks to the partnerships and acquisitions we’ve accumulated over our 30+ years in the imaging industry. Today we take the time to celebrate the ten-year anniversary of a major addition to…