As owners of a variety of Mekel and Zeutschel scanners, we have found Crowley’s equipment to be top-of-the-line and their post-sales services exceptional.

Jim Modrall, Vice President, BMI Imaging Systems

Get The Most Out Of Your Scanner Investment

Get a Quote for Technical Support from Crowley

Digitization hardware and analog equipment represent a significant investment of an organization’s scanning resources. While the initial return on investment can be easily measured by production (labor and output), the ongoing and long-term returns are at their peak when the equipment is well-maintained and working properly. The Crowley Company offers comprehensive technical support for scanners in all of our manufactured and distributed brands.

Typical support services include:

  • On-site installation
  • Systems training
  • Standard equipment warranty
  • Annual/periodic equipment maintenance
  • Equipment upgrades
  • Emergency repair

Crowley’s technical support extends worldwide and across a diverse range of products. Experienced technical support staff travels throughout the U.S. or works from Crowley’s Maryland, California and UK labs to install, train, troubleshoot and correct equipment, scanning and software issues. The team is bolstered by partnerships with certified third-party technical support vendors, ensuring quick turnaround and a high-level of quality service.

Learn how ongoing technical support for scanners can help clients protect and maximize hardware investments in this overview of Crowley’s technical services: