Scanner Equipment Upgrades
Maximize Scanning Capacity with
Software and Hardware Upgrades
Get a Quote for Technical Support from Crowley
Maximizing the longevity and performance of your equipment is essential in ensuring continued productivity and reducing the costs of downtime or replacement. Whether you’re using legacy micrographics, scanning, or digitization hardware, upgrading components—both hardware and software—can enhance functionality, improve speed, and bring your equipment up to modern standards.
Benefits of Upgrading
- Increased Productivity: Faster processing and task completion.
- Extended Lifespan: Maintain your current systems with minimal investment.
- Access to New Features: Take advantage of the latest technology and ensure compatibility with future software.
- Better Security: Newer software and firmware updates offer improved security against threats.
Explore our hardware and software upgrade options below to find the best solution for your needs. If you have questions about the capabilities of your current scanning equipment or want to learn more about how upgrades can benefit your system, contact our technical support team today at [email protected].
Hardware Upgrades
Enhance the performance of your current equipment with our range of hardware upgrades. Whether you want the latest model or you need additional tools these updates ensure your system remains effective in handling evolving workloads.
Have a Mekel Technology MACH5 or MACH6 Scanner?
MACH-SERIES MICROFILM SCANNER UPGRADES
All microfilm scanner upgrades will be done at Mekel Technology’s headquarters in California, USA.
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Upgrade includes: |
Upgrade includes: |
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Upgrade Benefits:
- 2x faster scan speed
- 8- or 12-bit image capture
*Dependent on Serial Number
MACH-SERIES MICROFICHE SCANNER UPGRADES
Upgrades can be done either in the field or you can send it to Mekel Technology’s headquarters in California, USA.
Upgrade includes:
- A removable loading arm added
- Upgrade of the internal parts
- Latest versions of FastFiche and QuantumScan software
- QuantumProcess software added (not currently available on MACH6 models)
Upgrade benefits:
- Increased scan speeds
- Optical Character Recognition (OCR)
- Enhanced file format options
Compatibility Check
Before upgrading, our team can assess your system’s configuration to ensure all hardware updates are fully compatible with your existing setup. This guarantees seamless integration and avoids potential conflicts that may reduce efficiency.
Professional Installation
We offer professional installation services to ensure your new hardware is correctly integrated and calibrated for peak performance. Our experts will also provide post-installation testing to confirm optimal function.
Software Upgrades
Software plays a critical role in maintaining the efficiency of your equipment. Keep your systems running smoothly by staying up-to-date with the latest application updates and firmware improvements.
Available Upgrades
- Application Updates
Upgrade digitization equipment software to the latest versions for improved functionality, new features, and enhanced integration with hardware. - Firmware Updates
Keep your equipment running optimally with the latest firmware releases. These updates can fix bugs, improve performance, and enhance the stability of your hardware components.
Support and Training
To assist in the transition, we provide comprehensive support, including troubleshooting, training, and user guides to help you and your team get the most out of your upgraded software. From installation to day-to-day use, Crowley is here to ensure a smooth transition.
Frequently Asked Questions (FAQs)
How do I know if my system is eligible for an upgrade?
Our team can perform an assessment to determine if your current equipment is compatible with available upgrades. In most cases, even older systems can benefit from enhancements.
Why upgrade instead of replace?
Upgrading allows you to improve your equipment without the high costs of purchasing new systems. It can extend the life of your current setup and provide a faster return on investment.
What is the average cost of an upgrade?
Costs vary depending on the type of upgrade (hardware vs. software), but upgrading is generally more cost-effective than purchasing new equipment.
How long will the upgrade process take?
Most basic software upgrades can be completed within a short period of time, while more complex hardware overhauls may take longer.
I have a Software Maintenance Contract. Do I still have to pay for a software upgrade?
A software maintenance contract provides bug fixes and access to all software revisions within the current version series (e.g., 1.0, 1.1, 1.2, etc.). If a new major version (e.g., 2.0) is released while your contract is active, you’ll receive a discount on the upgrade. The new version is then covered under your contract until its original renewal date, giving you access to all updates within that version. Additionally, the contract includes remote assistance providing phone and web support for any software-related questions or issues you encounter.
I have a Preventative Maintenance Contract (PMC). Does this cover any of the upgrade expenses?
A preventative maintenance contract will not cover the cost of the software or any physical hardware required for an upgrade, but it will cover telephone and web support for installation. Depending on your current level of contract, it may also allow for reduced on-site installation fees. Please let your sales representative know if you are under a Preventative Maintenance Contract so that they may quote you accordingly.
Ready to Upgrade?
Contact our support team today for a free consultation. We’ll assess your current system, discuss your performance needs, and recommend the best upgrade path for your equipment.