What the Crowley and PFU America Partnership Means for Document Capture Workflows
We’re pleased to see our recent certification as a PaperStream® Capture Pro Reseller Partner with PFU America, Inc. featured in The National Law review.
Read The National Law full review here.
While the article highlights the partnership, the broader story is what this means for organizations looking to modernize document capture, workflow automation, and digital transformation initiatives.
Expanding Intelligent PFU America, Inc. Ricoh Document Capture Solutions
For decades, The Crowley Company has focused on delivering the right capture technology for each customer application—from cultural heritage digitization to high-volume production scanning, and enterprise document workflows.

Through our partnership with PFU America, including Ricoh document scanners and PaperStream capture software solutions (ClickScan, Capture and Capture Pro), we are expanding our ability to support:
- High-volume document intake and digital conversion
- Improved image quality, OCR performance, and operational efficiency
- Intelligent batch processing and workflow automation
- Standardized, scalable capture solutions across departments and locations
- Enterprise document capture and distributed scanning environments
This addition strengthens Crowley’s existing capture portfolio, allowing us to align the right combination of hardware, software and workflow automation to each customer’s operational needs.
Why This Matters for Organizations Managing Large-Scale Document Workflows
Organizations across industries continue to face growing pressure to:
- Improve document processing efficiency
- Reduce manual data entry and repetitive workflows
- Maintain image quality and consistency across large capture projects
- Support compliance, records management, and digital accessibility initiatives
- Integrate scanning and capture into larger business systems and workflows
The combination of PFU America, Inc. Ricoh scanners and PaperStream software helps address these challenges by providing scalable, production-ready capture solutions designed for enterprise workflow environments.
Supporting a Broader Capture Ecosystem
This partnership also reflects Crowley’s broader strategy of building a complete capture ecosystem that supports diverse customer requirements across multiple industries and applications.
In addition to PFU America, Inc., Ricoh solutions, Crowley continues to provide technologies and services across:
- Zeutschel scanners for cultural heritage and archival digitization
- InoTec SCAMAX® scanners for production and high-volume scanning workflows
- Mekel and Crowley microfilm, microfiche, and aperture card digitization solutions
- Intelligent document processing (IDP) and workflow automation technologies
- FADGI-compliant digitization and preservation workflows
Rather than focusing on a single technology platform, our approach is centered on helping organizations implement the right customized capture solution for our customers specific material, operational, compliance, and workflow needs.
Looking Ahead
As organizations continue investing in digital transformation, intelligent automation, and scalable document workflows, capture technology remains a foundational component of operational efficiency and information accessibility.
If your organization is evaluating enterprise capture workflows, production scanning environments, or document automation initiatives, we’d be happy to connect.
Author:
Matt McCabe
Vice President of Hardware Sales & Marketing, The Crowley Company
Matt has taken the family specialty of imaging to the digital realm. Since joining the digitization and records management field in the mid-1990s, Matt has worked with countless archivists, librarians, historians and other records guardians to pair each entity with the best scanning hardware and software for their unique needs.